Terms of Use

Last Updated: October 19, 2024

These Terms of Use govern your access to and use of the services, platforms, and content provided by Ramisilo ("we", "us", or "our") through ramisilo.com and any associated digital environments. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.

1. Acceptance of Terms

Your access to and use of our services constitutes your full acceptance of these Terms of Use. These terms apply to all visitors, registered users, and anyone who interacts with our platform in any capacity. We may update these terms from time to time, and continued use of the services after any changes constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 18 years of age to use our services. By using the platform, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement. If you are using the services on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

3. Account Registration and Security

3.1 Account Creation

Certain features of our services require you to create an account. When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account details and updating them as necessary.

3.2 Account Responsibility

You are solely responsible for all activity that occurs under your account. You must keep your login credentials confidential and must not share your account with any third party. If you suspect unauthorised access to your account, you must notify us immediately at ramisilo@hotmail.com.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these terms or engaged in conduct that may harm us, other users, or third parties.

4. Services Description

Ramisilo provides online floristry masterclasses and related educational content delivered through a digital platform. The scope, format, and availability of services may change at our discretion. We do not guarantee that any specific content, feature, or functionality will remain available indefinitely.

5. Permitted Use

You may use our services solely for lawful, personal, and non-commercial purposes unless otherwise expressly agreed in writing. You agree not to:

a) Copy, reproduce, distribute, or publicly display any content from our platform without prior written authorisation.

b) Use automated tools, bots, scrapers, or similar technologies to access or extract content from the platform.

c) Attempt to reverse engineer, decompile, or otherwise access the underlying code or infrastructure of our services.

d) Interfere with or disrupt the integrity or performance of the platform or its associated systems.

e) Use the platform to transmit harmful, offensive, or unlawful content of any kind.

f) Impersonate any person or entity or misrepresent your affiliation with any person or entity.

6. Intellectual Property

6.1 Ownership

All content available through our services, including but not limited to video lessons, written materials, images, graphics, branding, and course structures, is the exclusive intellectual property of Ramisilo or its licensed content providers. All rights are reserved.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the content solely for your personal educational purposes. This licence does not permit resale, redistribution, or any commercial exploitation of the content.

6.3 User Submissions

If you submit any content to our platform, including feedback, comments, or creative work, you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, and display such content in connection with our services. You represent that you have the right to grant this licence.

7. Payments and Refunds

7.1 Pricing

Fees for our services are displayed at the point of purchase and may be subject to change. All prices are inclusive of applicable taxes unless stated otherwise. Currency and pricing may vary by region.

7.2 Payment Processing

Payments are processed through third-party payment providers. By making a purchase, you agree to the terms of those providers. We do not store your full payment details on our systems.

7.3 Refund Policy

Refund eligibility is determined on a case-by-case basis in accordance with our refund guidelines communicated at the time of purchase. We reserve the right to decline refund requests where services have been substantially accessed or where misuse is identified.

8. Privacy and Data

Your use of our services is subject to our Privacy Policy, which is incorporated into these terms by reference. By using the platform, you consent to the collection, use, and processing of your data as described in that policy. We are committed to handling your information responsibly and in accordance with applicable data protection standards.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party tools and services. These are provided for convenience only. We have no control over and accept no responsibility for the content, privacy practices, or terms of any third-party services. Your use of such services is at your own risk.

10. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free from harmful components. We make no representations regarding the accuracy, completeness, or suitability of any content for any particular purpose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Ramisilo and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of or inability to use our services, even if advised of the possibility of such damages. Our total cumulative liability to you shall not exceed the amount paid by you for the specific service giving rise to the claim in the three months preceding the event.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ramisilo and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the services, your violation of these terms, or your infringement of any third-party rights.

13. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

14. Termination

Either party may terminate the relationship governed by these terms at any time. You may stop using our services and close your account at any time by contacting us. We may terminate or restrict your access immediately if we determine that you have breached any provision of these terms. Upon termination, all licences granted to you will cease immediately.

15. Governing Terms

These Terms of Use represent the entire agreement between you and Ramisilo with respect to your use of the services and supersede all prior agreements, understandings, and representations. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to These Terms

We may revise these Terms of Use at any time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review these terms periodically. Your continued use of our services following any changes constitutes your acceptance of the updated terms.

17. Contact Us

If you have any questions, concerns, or requests relating to these Terms of Use, please contact us:

Ramisilo
143 Adelaide Terrace, East Perth WA 6004, Australia
Phone: +61 438 860 001
Email: ramisilo@hotmail.com
Website: ramisilo.com